Questions & answers

What is a digital person?+

Someone you create who has their own personality, background, daily life and memories — and who gets to know you over time through conversation.

Is it a chatbot?+

It runs on software, but it isn't built to answer questions. She has her own days, moods and opinions, remembers what you share and reacts to how you treat her.

Does she remember?+

Yes. Your name, plans, important events and what happened between you carry over from day to day.

Does she have her own life?+

Yes. A job, a city, people and routines. Time passes for her between your messages.

Can she learn?+

In beta, she can study subjects from real, sourced material and get better at them over time. She won't claim knowledge she hasn't learned.

Which languages?+

Swedish and English today. The website, the app and the person can each use a different language.

Can people come from different places?+

Yes. You can pick where they're from, or let them decide. Families, work and habits vary widely.

What are credits?+

Credits are how you use Neluvera. A normal conversation turn costs 2 credits. You start with 100 free.

What is Founder Beta?+

Our beta membership: 249 SEK/month including VAT, with 800 credits every month. Cancel anytime.

How does referral work?+

Share your personal link. When a friend you invite makes their first payment, you earn 100 credits every month for as long as their account exists.

Will my referral reward stop if I cancel Founder Beta?+

No. Referral credits don't depend on your own subscription.

What if my friend cancels?+

Your monthly reward continues. It only ends if your friend deletes their account, or if the qualifying payment is refunded, disputed or found to be fraud.

Are images, video and voice available?+

Not yet. They're on our roadmap and clearly marked as coming soon.

Is it only for adults?+

Yes. You must be 18 or older, and every person you create is 18 or older.

Can I delete my account?+

Yes, anytime in Settings. Your conversations and people are deleted. Payment records are kept anonymously as required by bookkeeping law.